Position: guest service agent

Employer: Totem Resorts

Job details

Location: 120 Totem Rd Sioux Narrows, ONP0X 1N0

Salary: $15.50 / hour

Vacancies: 6 vacancies

Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors

Terms of employment: Seasonal employment, Full time30 to 40 hours / week

Start date: Start date: 2023-05-01

End date: 2023-10-15

Employment conditions: On call, Overtime, Early morning, Morning, Day, Evening, Shift, Weekend, Night, Flexible hours, to be determined

Source Job no.# 2259876

Job requirements




Secondary (high) school graduation certificate


Will train

Work setting

Hospitality industry

Personal suitability

Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Judgement, Organized, Reliability, Team player


• Greeting and checking in guests upon arrival
• Carrying luggage and supplies
• Checking and stocking cabins
• Tours of the resort and facilities
• Driving golf carts, guest’s vehicles, company trucks
• Communication with the main office and various departments via two-way radio while on
• Meeting and picking up guests
• Coordinating arrivals and departures
• Picking up supplies
• Running supplies to guests, office and dining rooms
• Assisting guests in any and every possible way
• Willing to help in other departments
• Assist guests with completing all paperwork and fishing license documentation
• Answering the main switchboard in a polite and professional manner, transferring calls, taking
accurate messages
• Assist guests with retail purchases
• Light cleaning duties of guest areas
• Ensure store and front office are clean, and fully stocked at all times
• Maintain accurate guest and staff charge accounts
• Perform monthly inventory counts
• Assist with guest check outs by recording, reviewing and summarizing guest bills

• Assist with preparation of store orders
• Able to assist guests with any questions, concerns or issues
• Able to be a great source of information regarding the resort and the area
• Respond to incoming and outgoing marine radio communications
• General office duties as required
• Be willing to help in other departments

Work conditions and physical capabilities

Attention to detail, Fast-paced environment, Overtime required, Standing for extended periods, Work under pressure

Accommodation: Subsidized accommodation provided

How to apply

·        By email