Overview

Position: Front desk supervisor (NOC 62022)
Employer details Regent Hotel
Job details
• Location 112 East First Street Revelstoke, BC V0E 2S0
• Work location On site
• Salary 25.00 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Early morning, Evening, Shift, Flexible hours, Morning, Day, Weekend
• Starts as soon as possible
• Benefits: Health benefits
• Vacancies 1 vacancy
• Source Job Bank #3586795
Overview
Languages
English
Education
• Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
• Hotel, motel, resort
Responsibilities
Tasks
Supervise and lead the front desk team, providing guidance, training, and support.
Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries.
Ensure a welcoming and professional atmosphere for guests by maintaining a neat and organized front desk area.
Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns.
Handle guest inquiries, requests, and complaints in a timely and efficient manner.
Monitor and ensure accurate billing for guest reservations and services.
Assist in the recruitment, training, and development of front desk staff.
Implement and enforce hotel policies and procedures to maintain a high standard of service.
Contribute to a positive and collaborative team environment.
Perform other duties as directed by the General Manager
Supervision
• Staff in various areas of responsibility
Additional information
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Tight deadlines
• Work under pressure
Personal suitability
• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player
Benefits
Health benefits
• Health care plan
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
How to apply
By email
manager@regenthotel.ca
In person
112 East First Street Revelstoke, BC V0E 2S0 Between 11:00 AM and 04:00 PM

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