Overview
Position: front desk agent
Employer: Prestige Treasure Cove Resort
Job details
- Location: 2005 Highway 97 South Prince George, BCV2N 7A3
- Work location: On site
- Salary: $20.00 hourly / 30 to 40 hours per week
- Terms of employment: Permanent employment Full time
- Early morning, Evening, Shift, Morning, Day, Weekend
- Starts as soon as possible
- Benefits: Health benefits
- Vacancies: 1 vacancy
- Source: Job Bank #3589025
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms.
- Resolve complaints and claims.
- Process group arrivals and departures.
- Take, cancel and change room reservations.
- Provide information on hotel facilities and services.
- Provide general information about points of interest in the area.
- Process guests’ departures, calculate charges and receive payments.
- Balance cash and complete balance sheets, cash reports and related forms.
- Maintain an inventory of vacancies, reservations and room assignments.
- Follow emergency and safety procedures.
- Clerical duties (i.e. faxing, filing, photocopying).
- Answer telephone and relay telephone calls and messages.
- Assist clients/guests with special needs.
- Contact customers to deliver requested wakeup calls.
- Provide customer service.
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Benefits
Health benefits
- Health care plan
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
How to apply
By Email
djohnston@prestigehotels.ca
In person
2005 Highway 97 SouthPrince George, BCV2N 7A3Between 11:00 AM and 04:00 PM
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