Bakery Assistant Manager

Overview

Position Summary

The Bakery Assistant Manager plays a key leadership role in supporting the daily operations of the bakery department. This position combines hands-on baking, staff supervision, and operational oversight to ensure consistent product quality, food safety compliance, and excellent customer service. The Bakery Assistant Manager works closely with the Bakery Manager to maintain smooth operations, support staff development, and contribute to menu innovation.

Key Responsibilities

Bakery Operations & Production

Prepare, mix, and bake a wide variety of products including breads, rolls, pastries, cakes, donuts, muffins, and specialty baked goods according to established recipes and customer orders
Bake and finish products to meet daily production schedules and sales requirements
Frost, decorate, and finish cakes and baked goods for retail and special occasions
Ensure all baked goods are completed on time for opening, display, and delivery
Assist with opening and closing the bakery and preparing the department for daily operations
Operate bakery equipment and machinery safely and efficiently

Supervision & Leadership

Supervise bakery staff and kitchen personnel (3–4 employees)
Train staff in food preparation, sanitation, safety procedures, and job duties
Foster a positive, collaborative team environment through effective communication and leadership
Conduct performance monitoring, coaching, and performance reviews
Support staff scheduling and ensure adequate coverage during operating hours

Inventory, Ordering & Merchandising

Monitor inventory levels and requisition or order ingredients, supplies, and equipment as needed
Organize and maintain bakery inventory
Draw up production schedules to meet demand
Oversee sales, merchandising, and presentation of baked goods
Food Safety & Compliance

Ensure high standards of food safety, hygiene, and sanitation are consistently maintained
Inspect kitchen and food service areas to ensure compliance with health and safety regulations
Ensure all food handling practices meet company policies and regulatory requirements

Customer Service & Product Development

Provide excellent customer service by addressing inquiries, special orders, and resolving concerns
Assist in creating and developing new recipes and baked products
Support the promotion of new food offerings and seasonal items
Qualifications & Requirements

Secondary (high) school graduation certificate required
Minimum 1–2 years of experience in a bakery, retail, or food preparation environment
Previous supervisory or management experience required
Knowledge of food safety and sanitation procedures
Strong leadership, organizational, and communication skills
Excellent customer service and interpersonal skills
Ability to comprehend and follow food safety, sanitation, and company procedures
Strong attention to detail and ability to multitask in a fast-paced environment
Basic math skills for inventory and cash handling
Physical & Working Conditions

Ability to lift and carry items weighing up to 23 kg (50 lbs)
Fast-paced environment with tight deadlines
Physically demanding role involving standing for extended periods
Repetitive tasks and manual dexterity required
Ability to work under pressure and meet tight deadlines
Must be able to operate cash registers and bakery equipment
Benefits
Health and dental benefits plan available
Supportive team environment and opportunities for skill development